Payments Ground Game

Most ISOs are built on the foundation of a successful and productive sales force. But as they grow, many struggle to build an effective and efficient operational back office to adequately support those sales. On ...more

Hosted by

About the Show

Most ISOs are built on the foundation of a successful and productive sales force. But as they grow, many struggle to build an effective and efficient operational back office to adequately support those sales.
On Payments Ground Game, we go under the operational hood of payments ISOs. Let's take a deep dive into the operational tactics you can use to strategically scale performance and the bottom line of your ISO.

Meet our Hosts

Elaina Smith

Elaina Smith

Elaina Smith is the CFO for Secure Bancard, a wholesale ISO and integrated settlement platform based in Alpharetta, GA. She brought her CPA and financial accounting background to the payments industry around 12 years ago when she and her husband, Kevin, started Secure Bancard. Payments is now officially her passion as she helps ISOs, ISVs, and veteran agents run their businesses more efficiently and profitably via Secure Bancard’s fintech platform, Pioneer.

Kevin Smith

Kevin Smith

Kevin Smith is CEO and owner of Secure Bancard, a Synovus-sponsored ISO and integrated settlement platform. He has 30+ years of experience in the payments industry, with a focus on operations and sales automation.